Berkeley Village and Cuerden Grange

Updated 21 November 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes.

The service was selected to take part in this thematic review which is seeking to identify examples of good practice in infection prevention and control.

This inspection took place on 16 November 2020 and was announced.

Updated 21 November 2020

About the service

Berkeley Village and Cuerden Grange is a residential care home registered to provide nursing and personal care for up to 85 people. At the time of the inspection 83 people were living in the service. The home comprises of two separate buildings on the same site. One accommodates people who have acquired brain injury and require nursing care. The other has two units. One for people who are preparing to return to the community and the other for people who require help with personal care. The home is registered with the Care Quality Commission to accommodate adults of all ages, those living with dementia or mental illness and people with physical disabilities.

People's experience of using this service and what we found

People were safe living at Berkeley Village and Cuerden Grange. The practices adopted by the home protected people from harm. However, some medicine records could have been better. We made a recommendation about this.

Enough staff were on duty to meet the needs of people and acceptable recruitment practices were in place. People looked relaxed in the company of staff and relatives confirmed they felt people were safe living at Berkeley Village and Cuerden Grange.

A wide range of training had been provided for the staff team, which helped to ensure people received the care and support they needed. Community health and social care professionals had been involved in the care and support of those who lived at the home and people's dietary needs were being met.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People received good care. Their preferences and wishes were respected by the staff team. People were treated with dignity and respect and were involved in the decision-making process. Care files were person-centred. Clear guidance was available about how to communicate with people effectively and independence was promoted. A range of activities were provided.

We found some of the documentation was not up to date and in some cases action plans had not been developed. We made a recommendation about this.

The staff team were open and transparent during the inspection process. There was evidence of community engagement taking place. A range of audits and monitoring was seen. We received positive feedback about the management and staff teams.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection:

This service was registered with us on 17/08/2018 and this is the first inspection.

Why we inspected:

This was a scheduled inspection.

We have found evidence that the provider needs to make improvements. Please see the safe section of this full report.

You can see what action we have asked the provider to take at the end of this full report.

Follow up: The service will be re-inspected as per our inspection programme. We will continue to monitor any information we receive about the service. The inspection may be brought forward if any risks are identified.