We carried out a review of the data available to us about East Horsley Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about East Horsley Medical Centre, you can give feedback on this service.
We carried out an announced comprehensive inspection at East Horsley Medical Centre on 10 September 2019 as part of our inspection programme.
We decided to undertake an inspection of this service following our annual review of the information available to us. This inspection looked at the following key questions:
During inspection we viewed evidence that led to our decision to expand the inspection to include the following key question:
We based our judgement of the quality of care at this service on a combination of:
We have rated this practice as good overall and for all the key questions. We have rated the practice as good for the population groups with the exception of families, children and young people which is rated as requires improvement.
We found that:
The provider should:
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care
We carried out an announced comprehensive inspection of this practice on 16 October 2014. Breaches of legal requirements were found during that inspection within the effective domain. After the comprehensive inspection, the practice sent us an action plan detailing what they would do to meet the legal requirements in relation to the following:
We undertook this focused inspection on 10 August 2015 to check that the provider had implemented their action plan and to confirm that they now met legal requirements. This report only covers our findings in relation to those requirements.
You can read the report from our last comprehensive inspection, by selecting the 'all reports' link on our website at www.cqc.org.uk
Our key findings across the areas we inspected were as follows:-
Chief Inspector of General Practice
East Horsley Medical Centre was inspected on the 16 October 2014 as a comprehensive inspection.
We have rated the practice as good. The inspection team spoke with staff and patients and reviewed policies and procedures which were in date and relevant. Patient care was reviewed and care plans were in place for patients with complex needs. We noted meetings with other services were in place and the practice shared relevant information with other services in order to provide appropriate care and support. Safeguarding of children and vulnerable adults was understood and taken seriously by the practice, although we noted that not all staff had received relevant training. There was an involvement of patients through the patient participation group. The practice had an ethos of providing good patient care. Training that the practice required staff to complete yearly was not always up to date.
Our key findings were as follows:
However, there were also areas of practice where the provider needs to make improvements.
Importantly, the provider must:
We have issued a compliance action regarding the regulation to support staff.
Chief Inspector of General Practice