Updated 3 January 2022
Eastbury Surgery is located in Northwood at:
3 Eastbury Road
Northwood
Middlesex
HA6 3BG
The provider is registered with CQC to deliver the Regulated Activities; diagnostic and screening procedures, family planning and treatment of disease, disorder or injury.
The practice is situated within the Hillingdon Clinical Commissioning Group (CCG) and delivers General Medical Services (GMS) to a patient population of about 8500. This is part of a contract held with NHS England.
The practice is a member of a local GP network comprising 16 GP practices in North Hillingdon. It is also a member of Hillingdon GP Confederation.
Information published by Public Health England shows that deprivation within the practice population group is in the lowest decile (10 of 10). The lower the decile, the more deprived the practice population is relative to others.
According to the latest available data, the ethnic make-up of the practice area is 31% Asian, 63% White, 2% Black, 3% Mixed, and 1% Other.
The majority of patients are of working age (~5043) and there is double the CCG average of older patients (~1784).
The practice team comprises of three GP partners (2.5 WTE), a salaried GP (1 WTE), a long-term sessional GP (0.25 WTE), a practice nurse (0.75 WTE), two healthcare assistants (1 WTE) and a phlebotomist (1 WTE). The clinical team are supported by a practice manager and a team of non-clinical staff. There is in addition a clinical pharmacist and social prescriber provided through the primary care network. The practice is an approved training practice for trainee doctors and medical students and there is currently two trainee GPs (2 WTE).
The practices opening hours are Monday to Friday 8:30am to 6:30pm and 9:00am to 1:15pm alternate Saturdays. Between 8:00am and 8:30am patients can access practice staff for any urgent issues by phone although routine calls are not answered. Telephone lines are switched off between 1:00pm and 2:30pm for routine phone calls however emergency calls can be made if necessary and the reception is open throughout the opening hours for patients to book appointments in person. Appointments are available from 9:00am to 6:30pm daily. Urgent appointment clinics are held from 9:00am to 12:00pm and 4:00pm to 6:00pm daily.
Extended access is provided locally through the confederation hub from 6:30pm to 8:30pm daily and 8:00am to 8:00pm weekends. Out of hours services are provided by practice plus which is accessed through NHS 111.
Due to the enhanced infection prevention and control measures put in place since the pandemic and in line with the national guidance, most GP appointments were telephone consultations. If the GP needs to see a patient face-to-face then the patient is offered an appointment onsite.