We carried out a review of the data available to us about Trent Vale Medical Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Trent Vale Medical Practice, you can give feedback on this service.
We carried out an announced comprehensive inspection of Trent Vale Medical Practice on 4 May 2016. A breach of legal requirement was found and a requirement notice was issued. After the comprehensive inspection the practice sent us an action plan to say what they would do to meet
legal requirements in relation to:
Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Safe Care and Treatment
We undertook a focused inspection on 31 October 2016. We did not visit the practice but reviewed information sent to us by the provider. The inspection was to check that the practice had followed their action plan and to confirm they now met legal requirements. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection by selecting the ‘all reports’ link for Trent Vale Medical Practice on our website at www.cqc.org.uk.
Our key findings were as follows:
The practice operated a safe, effective system for acting upon medicine safety alerts.
The process for investigating and recording significant events was comprehensive, thorough and used regularly.
The practice had an automated external defibrillator (AED) available if required in a serious medical emergency.
Overall the practice is rated as good overall and good in the safe domain. The change of rating in the safe domain means that the care the practice provides to patients whose circumstances make them vulnerable is now rated as outstanding. This recognises the improvements made to the quality of care provided by this service.
Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Trent Vale Medical Practice on 4 May 2016. Overall the practice is rated as good, with requires improvement for safe services.
Please note that when referring to information throughout this report, for example any reference to the Quality and Outcomes Framework data, this relates to the most recent information available to the Care Quality Commission at that time.
Our key findings were as follows:
We saw an area of outstanding practice:
The practice used an effective system to maximise the opportunity for patients to receive frequent checks on their wellbeing. Systems to monitor and contact patients to invite them for health assessments had been developed over time. The practice consistently achieved higher than average outcomes in providing follow up care. For example, the practice had 50 patients recorded with a learning disability and they had provided all of the patients with an annual health check. This performance was twice the national average of uptake of the health assessments.
However, there were also areas of practice where the provider needs to make improvements.
Importantly, the provider must:
Implement a recorded system to receive and act on alerts about medicines that may affect patients’ safety.
In addition the provider should:
Develop the significant event reporting process to maximise learning, including more detailed investigation and review.
Install an Automated External Defibrillator (AED) in the practice as recommended in the ‘Primary care – Quality Standards’ published by the Resuscitation Council UK. Alternatively produce a written risk assessment to why an AED is not required.
Ensure there is comprehensive clinical oversight if future plans to delegate the processing of and acting upon information about patients’ care and treatment are implemented.
Investigate the reasons for the higher than average attendance at A&E by registered patients.
Consider wider use of the national GP patient survey in the practice systems for acting on patient feedback.
Chief Inspector of General Practice