We carried out a review of the data available to us about Dr J Pramanik & Dr J T Pramanik Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Dr J Pramanik & Dr J T Pramanik Practice, you can give feedback on this service.
We have carried out an announced remote review for Dr J Pramanik & Dr J T Pramanik Practice at Hornspit Medical Centre, Hornspit Lane, Liverpool L12 5LT. Overall, the practice is rated as Good.
Following our previous inspection on 10 September 2019, the practice was rated Good overall and for Safe, Effective, Caring and Responsive services. However, Well Led services were rated as Requires Improvement.
The full reports for previous inspections can be found by selecting the ‘all reports’ link for Dr J Pramanik & Dr J T Pramanik Practice on our website at www.cqc.org.uk
Why we carried out this review.
This review was a focused follow-up without undertaking a site visit. The purpose of the review was to review the regulatory breach identified at the practice last inspection as follows:
The provider did not have an effective system for handling and responding to complaints. The regulation was not being met because the provider did not inform patients of the steps to take if they were not satisfied with the findings or investigation outcomes. This included their right to refer the matter to the Health Service Ombudsman.
We also reviewed the area where the provider should make an improvement by:
How we carried out the review
Throughout the pandemic CQC has continued to regulate and respond to risk. However, taking into account the circumstances arising as a result of the pandemic, and in order to reduce risk, we have conducted our inspections differently. For this review we have requested evidence from the provider to ensure the breaches in regulations identified at the last inspection have been met.
Our findings
We based our judgement of the quality of care at this service on a combination of:
We have rated this practice as Good overall and Good for Well Led services.
We found that:
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care
We carried out an announced comprehensive inspection at Dr J Pramanik & Dr J T Pramanik Practice on 10 September 2019. We carried out an inspection of this service due to the length of time since the last inspection. Following our review of the information available to us, including information provided by the practice, we focused our inspection on the following key questions:
We based our judgement of the quality of care at this service on a combination of:
We have rated this practice as Good overall and good for all population groups.
We rated the practice as Good for providing effective services because:
We rated the practice as Requires Improvement for providing well-led services because:
The areas where the provider must make improvements:
(Please see the specific details on action required at the end of this report).
The areas where the provider should make improvements:
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care
This is the report of findings from our inspection of Dr J Pramanik & Dr J T Pramanik Practice. Our comprehensive inspection was a planned inspection, which took place on 9 October 2014.
The Dr J Pramanik & Dr J T Pramanik Practice, also known as Hornspit Medical Centre, operates from purpose built premises which opened in 1994. It is located in the heart of a residential community and serves just over 3000 patients.
Patients told us that they were very satisfied with the services they received and spoke very highly about the health care clinicians treating them.
We have rated this service overall as good.
Our key findings were as follows: The service was patient centred in this small family run, well established practice. Patients felt supported and had confidence in the clinicians. The practice demonstrated a track record of seeking to provide safe and improving services in clean facilities to an inner city community with complex needs and health challenges, including a high incidence of limiting long term illness. It was seeking to improve access to appointments and improve the health and wellbeing of its community.
In addition the provider should:
Chief Inspector of General Practice