We carried out a review of the data available to us about Long Barn Lane Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Long Barn Lane Surgery, you can give feedback on this service.
We carried out an inspection in May 2016 to follow up on concerns raised at a previous inspection in January 2015. We found some aspects of the service had improved but others continued to be in breach of regulation. Specifically, we found the provider requires improvement for safe and effective services, good for caring and responsive services and inadequate for well led. We rated the practice as requires improvement overall. Following the inspection in May 2016, the practice sent us an action plan explaining what actions they were going to take to meet regulations.
We carried out an announced comprehensive follow up inspection at Long Barn Lane Surgery on 17 January 2017. We carried out this inspection to check the practice was meeting the regulations and to consider whether sufficient improvements had been made. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
The areas where the provider should make improvements are:
Ensure governance arrangements include monitoring of daily fridge temperature recording.
Ensure patients referred under the two week wait referral process are followed up.
Ensure all staff, who are eligible, have received a yearly appraisal.
Continue to encourage patients to attend for smoking cessation, health screening and childhood immunisations.
Continue to review patient feedback and address concerns relating to care and treatment and telephone access.
Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Long Barn Lane Surgery on 18 May 2016. We carried out this inspection to check that the practice was meeting the regulations and to consider whether sufficient improvements had been made.
Our previous inspection in January 2015 found breaches of regulations relating to the safe and well led delivery of services. The overall rating of the practice in January 2015 was ‘requires improvement’. Following the inspection, we received an action plan which set out what actions were to be taken to achieve compliance.
At the inspection in May 2016, we found the practice had made some improvements since our last inspection in January 2015. However, the practice is required to make further improvements and is rated as ‘requires improvement’ overall. The practice had not addressed some of the issues identified during our last inspection in January 2015 and rated as ‘inadequate’ for the provision of a well led service. Specifically, we found the practice to ‘requires improvement’ for the provision of a safe and effective services. It was rated ‘good’ for providing caring and responsive services. The concerns which led to these ratings apply to all population groups using the practice.
Our key findings across all the areas we inspected were as follows:
The areas where the provider must make improvements are:
In addition the provider should:
Chief Inspector of General Practice
We inspected Long Barn Lane Surgery on 21 January 2015. This was a comprehensive inspection. We also inspected the branch surgery of the practice at Southcote clinic.
We rated the practice as requiring improvement. Many aspects of the services delivered were good but improvements must be made to improve safety. General cleaning standards were unsatisfactory and not consistently monitored, blank prescriptions were not recorded when issued to GPs, the treatment room in use at the branch surgery was not adequate and policies and procedures designed to identify, assess and manage risk were not kept up to date.
Our key findings were as follows: The practice provided good care and treatment to its patients. National data showed the practice performed well in managing long term conditions. Staff were aware of the needs of their patients including those experiencing income deprivation. The practice was responsive to potentially vulnerable patients. There was a strong leadership team and an open culture which was inclusive. Patients were consulted to assist the leadership team in making improvements to the service. The practice was aware that some patients found it difficult to access the service by telephone and online appointment booking was being promoted. Improvements were required to maintain appropriate standards of cleanliness, manage prescriptions, ensure treatment rooms were fit for purpose and ensuring policies and procedures relating to health and safety were kept up-to-date.
There are areas of practice where the provider needs to make improvements.
The areas where the provider must make improvements are:
The areas where the provider should make improvement are:
Chief Inspector of General Practice