The Care Quality Commission
  • Doctor
  • GP practice

The Abbotsbury Practice, The Abbotsbury Practice, Drs Bhattessa & Siddiqui.

Overall: Good read more about inspection ratings

The Eastcote Health Centre, 2a Abbotsbury Gardens, Eastcote, Pinner, Middlesex, HA5 1TG (020) 8866 0121

Provided and run by:
The Abbotsbury Practice, Drs Bhattessa & Siddiqui.

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about The Abbotsbury Practice, The Abbotsbury Practice, Drs Bhattessa & Siddiqui. on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about The Abbotsbury Practice, The Abbotsbury Practice, Drs Bhattessa & Siddiqui., you can give feedback on this service.

1 September 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection of The Abbostbury Practice on the 6 October 2015. The practice was rated as requires improvement for providing safe care. After the comprehensive inspection, the practice submitted an action plan, outlining what they would do to ensure the care they provided was safe and met the standard required by CQC.

We undertook this focussed inspection on 22 September 2016 to check that the practice had followed their plan and to confirm that they were now providing safe care. This report covers our findings in relation to those requirements and also where additional improvements have been made following the initial inspection. You can read the report from our last comprehensive inspection by selecting the ‘all reports’ link for The Abbotsbury Practice on our website at www.cqc.org.uk.

Overall the practice was rated as Good.

Following the focussed inspection, we found the practice to be good for providing safe care.

Our key findings across all the areas we inspected were as follows:

  • All staff had completed training in safeguarding adults and children relevant to their roles.
  • Nursing staff had completed training in the Mental Capacity Act 2005.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

6 October 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at 8:45 am on 6 October 2015. Overall the practice is rated as good.

Please note that when referring to information throughout this report, for example any reference to the Quality and Outcomes Framework data, this relates to the most recent information available to the CQC at that time.

Our key findings across all the areas we inspected were as follows:

  • Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
  • Risks to patients were assessed and well managed, with the exception of those relating to joint monitoring of health & safety / premises issues.
  • Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles and any further training needs had been identified and planned.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

We saw one area of outstanding practice:

  • Results from the national GP survey published 2 July 2015 were consistently above the local / national average in relation to all the caring and responsive indicators. Feedback from patients during our inspection including comment cards received was also consistently positive in this regard.

However there were areas of practice where the provider needs to make improvements.

Importantly the practice must:

  • Ensure staff are trained in safeguarding children to the appropriate level.
  • Provide nursing staff with training in the Mental Capacity Act 2005.

The provider should:

  • Enhance patient awareness of chaperoning services.
  • Develop proactive joint monitoring of health & safety / premises issues with NHS property management.
  • Formalise infection control training for staff.
  • Provide annual basic life support training for non-clinical staff

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice