Background to this inspection
Updated
17 September 2019
Manchester Road Surgery is located in Warrington, Cheshire.
The practice is run by three female GP partners. The team also includes a practice nurse, practice manager and reception and administration staff.
The practice is open 8.30am to 6.00pm Monday to Friday. The practice offers an extended hours service for those patients who cannot attend during normal working hours every Thursday until 8.00pm. Patients requiring a GP outside of normal working hours are advised to contact the surgery and they are then directed to contact the local 111service to triage their symptoms and be forwarded to an external out of hours service (provided by Bridgewater Community Trust).
Manchester Road Surgery is situated within Warrington Clinical Commissioning Group (CCG) and provides services to approximately 3,150 patients under the terms of a personal medical services (PMS) contract.
The provider is registered with CQC to deliver the Regulated Activities; diagnostic and screening procedures, maternity and midwifery services and treatment of disease, disorder or injury and family planning.
There are lower than average number of patients over the age of 65 and a higher than average percentage of patients with a long standing health condition.
Information published by Public Health England, rates the level of deprivation within the practice population group as five, on a scale of one to ten. This is within the average range as level one represents the highest levels of deprivation and level ten the lowest.
Male life expectancy is 77 years compared to the national average of 79 years. Female life expectancy is 81 years compared to the national average of 83 yea
Updated
17 September 2019
We carried out an announced focused inspection at Manchester Road Surgery on 8 August 2019 due to the length of time since the last inspection.
Following our review of the information available to us, including information provided by the practice, we focused our inspection on the following key questions: Effective and Well-led.
Because of the assurance received from our review of information we carried forward the ratings for the following key questions: Safe, Caring and Responsive.
We based our judgement of the quality of care at this service on a combination of:
- what we found when we inspected
- information from our ongoing monitoring of data about services and
- information from the provider, patients, the public and other organisations.
We have rated this practice as good overall and good for all population groups.
We found that:
- Patients received effective care and treatment that met their needs.
- The way the practice was led and managed promoted the delivery of good quality, person-centre care.
Whilst we found no breaches of regulations, the provider should:
- Ensure meetings are recorded in sufficient detail to reflect the issues discussed, agreements made and actions required.
- Ensure confidential information is maintained securely at all times.
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care
Working age people (including those recently retired and students)
Updated
17 September 2019
People experiencing poor mental health (including people with dementia)
Updated
17 September 2019
People whose circumstances may make them vulnerable
Updated
17 September 2019