The Care Quality Commission
  • Doctor
  • GP practice

Minster Medical Practice

Overall: Good read more about inspection ratings

2 Cabourne Court, Cabourne Avenue, Lincoln, Lincolnshire, LN2 2JP (01522) 515797

Provided and run by:
Minster Medical Practice

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Minster Medical Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Minster Medical Practice, you can give feedback on this service.

3 April 2020

During an annual regulatory review

We reviewed the information available to us about Minster Medical Practice on 3 April 2020. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

27 August 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Minster Medical Practice on 27 August 2015.

Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • Urgent appointments were available the same day.
  • The practice had good facilities including disabled access and was found to be clean and tidy.
  • Information about services and how to complain was available.
  • Patients said they felt the practice offered an excellent service and staff were friendly and caring and treated them with dignity and respect
  • There were systems in place to reduce risks to patient safety for example, infection control procedures.
  • Patients’ needs were assessed and care was planned and delivered following best practice guidance.
  • Staff had received training appropriate to their roles.
  • Recruitment checks were carried out and the appropriate recruitment checks had been undertaken prior to employment.
  • The practice had a comprehensive business continuity plan in place for major incidents such as power failure or building damage.

  • Staff understood and fulfilled their responsibilities to raise concerns and report incidents and near misses.

  • Complaints were managed and dealt with effectively however no annual review had taken place and staff were not informed of complaints unless they were involved.

However there were areas where the provider should make improvements.

Importantly the provider should:

  • Ensure a patient participation group (PPG) is in operation.
  • Have a regular review of complaints and SEAs to identify trends.
  • Have a system in place to regularly identify and manage the risk of health care associated infections.

Please note that when referring to information throughout this report, for example any reference to the Quality and Outcomes Framework data, this relates to the most recent information available to the CQC at that time.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice