The Care Quality Commission
  • Doctor
  • GP practice

Drs Desai, Lowe and Farooqi

Overall: Good read more about inspection ratings

The Old Court House, Barnet, Hertfordshire, EN5 4BB (020) 8449 2388

Provided and run by:
Drs Desai, Lowe and Farooqi

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Drs Desai, Lowe and Farooqi on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Drs Desai, Lowe and Farooqi, you can give feedback on this service.

4 September 2019

During an annual regulatory review

We reviewed the information available to us about Drs Desai, Lowe and Farooqi on 4 September 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

7 October 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced, desk based review of Drs Desai, Lowe and Farooqi (The Old Courthouse Surgery) on 7 October 2016. We found the practice to be good for providing safe services and it is rated as good overall.

We had previously conducted an announced desk based review of the practice on 26 August 2015. As a result of our findings during that visit, the practice was rated as good for being effective, caring, responsive and well-led, and requires improvement for being safe, which resulted in a rating of good overall. We found that the provider had breached one regulation of the Health and Social Care Act 2008: Regulation 12(1) Safe care and treatment. You can read the report from our last comprehensive inspection at http://www.cqc.org.uk/provider/1-199720572. The practice wrote to us to tell us what they would do to make improvements and meet the legal requirements.

We undertook this desk based review on 7 October 2016 to check that the practice had followed their plan, and to confirm that they had met the legal requirements. This report only covers our findings in relation to those areas where requirements had not been met previously.

Our key findings on 7 October 2016 were as follows:

  • All staff had now undertaken training in basic life support

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

26 August 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Drs Desai, Lowe and Farooqi (also known as The Old Court House Surgery) on 26 August 2015. Overall the practice is rated as good.

Please note that when referring to information throughout this report, for example any reference to the Quality and Outcomes Framework data, this relates to the most recent information available to the CQC at that time.

Our key findings across all the areas we inspected were as follows:

  • Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
  • Risks to patients were assessed and well managed.
  • Staff had received training appropriate to their roles and any further training needs had been identified and planned. However, for some staff, training on basic life support was out of date.
  • Patients’ needs were assessed and care was planned and delivered following best practice guidance.
  • Information about services and how to complain was available and easy to understand.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

However there were areas of practice where the provider needs to make improvements.

The areas where the provider must make improvements are:

  • Ensure all clinical staff have up to date basic life support training.

Importantly the provider should:

  • Ensure patients are aware of the translation services available.

Professor Steve Field CBE FRCP FFPH FRCGP 

Chief Inspector of General Practice