The Care Quality Commission
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Ashville Medical Practice PMS Practice

Overall: Good read more about inspection ratings

Thornton Road, Barnsley, South Yorkshire, S70 3NE (01226) 216000

Provided and run by:
Ashville Medical Practice PMS Practice

All Inspections

During an assessment under our new approach

Ashville Medical Practice is a NHS GP practice which provides primary care services to approximately 12,800 patients in Barnsley, South Yorkshire. We carried out an announced assessment of one quality statement, ‘Equity in access’ under the Responsive key question on 19 March 2024. The practice is rated as good overall and the responsive key question continues to be rated as good. We carried out the assessment as part of our work to understand how practices are working to try to meet people’s demands for access and to better understand the experiences of people who use services and providers. We recognise the work that GP practices have been engaged in to continue to provide safe, quality care to the people they serve. We know staff are carrying this out whilst the demand for general practice remains exceptionally high, with more appointments being provided than ever. However, this challenging context, access to general practice remains a concern for people. Our strategy makes a commitment to deliver regulation driven by people’s needs and experiences of care. The assessment of the quality statement equity of access includes looking at what practices are doing innovatively to improve patient access to primary care and sharing this information to drive improvement. We found that the practice had organised services to meet patient’s needs, including those who were most likely to have difficulty accessing care. The provider used feedback from patients and other information to monitor access and to make improvements to patient's experience of the service.

24 January 2019

During a routine inspection

We carried out an announced comprehensive inspection at Ashville Medical Practice on 24 January 2019 as part of our inspection programme.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

  • Improve the identification of carers to enable this group of patients to access the care and support they need.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Professor Steve Field CBE FRCP FFPH FRCGPChief Inspector of General Practice

16 December 2014

During a routine inspection

We carried out an announced comprehensive inspection at Ashville Medical Practice on 16 December 2014. Overall the practice is rated as good.

Specifically we rated the practice as good in providing safe, effective, caring, responsive and well-led care for all of the population groups it serves.

Our key findings across all the areas we inspected were as follows:

  • Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
  • Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles and any further training needs had been identified and planned.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

We saw the following areas of outstanding practice:

  • The practice provided good follow up care for the families of bereaved patients. For example; GPs at the practice would contact the patients and the practice sent bereavement cards to acknowledge their sympathy and ensure patients did not feel isolated.
  • The practice provided a successful substance misuse service which had been recognised by Public Health as a flagship service.
  • Patients registered with the practice who resided at a local care home for people with learning disabilities were able to attend the practice in groups for flu vaccinations to minimise distress caused during their visit to the practice.