Rushcliffe Independent Hospitals Mill Lodge Hospital Kegworth

Updated 19 April 2022

Mill Lodge Kegworth is an independent acute mental health hospital managed by Rushcliffe Health Care Limited. It is in the village of Kegworth between Leicester, Derbyshire, Nottinghamshire and Lincolnshire. Mill Lodge caters for female adults of working age who are experiencing acute episodes of mental health illness. Mill Lodge accepts urgent referrals and patients who may be detained under the Mental Health Act. The hospital is commissioned via a block contract with two local NHS Trusts. The hospital has a total 26 beds across four wards; James ward 6 beds (not open at the time of the inspection), Alexander Ward 6 beds, Amrik Ward 7 beds and Jared Ward 7 beds. There were 16 patients at the hospital, 11 of which were detained under the Mental Health Act. The average length of stay was 20 days.

The hospital registered with Care Quality Commission in May 2019. It is registered to provide the following regulated activities:

• Treatment of disease, disorder or injury
• Assessment or medical treatment for persons detained under the mental health act 1983;
• Diagnostic and screening procedures.

There is a registered manager, nominated individual and controlled drugs accountable officer. The hospital was most recently inspected in November 2019 and was rated as good in all five domains.

What people who use the service say

We spoke with three patients face-to-face; two other patients and three carers were contacted by telephone.

One patient told us healthier lifestyle was promoted and encouraged, the ward was clean and warm, and they could open the windows for fresh air. One patient said they can get into their room whenever they want, and staff always knock before coming in and are polite and very caring.

One patient said staff were great, that they have got a care plan which is still being developed. There is a treatment plan the doctor wrote and they were shown this. They sat with the nurse, to look at the care plan and put it together collaboratively. There was a lot to do during the day and they had a busy activity programme and the Occupational Therapy (OT) staff are brilliant.

There is a multi-faith room the head of OT uses it for sensory purposes there is also a church in the village it is beautiful, they can go and ring family and friends if they need to.

However, one patient told us there was not enough therapy.

Carers told us staff were exceptional, they did all they can to make my loved one’s life as good as it can be, staff love her and she loves them, it's genuine. She has her own iPad and watches films. The staff do a weekly ward round that they attend on teams they listen to me as well they are amazing, can't praise them enough.

The carer also said staff were very supportive and off the scale, it's a dream. If they don't know the answer to something they will find out and they are exceptionally polite. Happy helpful supportive staff.

We have engaged with many hospitals over the last ten years this is the best place. It's small it has lovely grounds, and the staff are lovely. They looked after people very well at Christmas.

However, one carer told us there is the odd occasion at weekends when there is a shortage of staff and they use bank and agency staff.

Updated 19 April 2022

Mill Lodge Kegworth is an independent acute mental health hospital. It is in the village of Kegworth between Leicester, Derbyshire, Nottinghamshire and Lincolnshire. Mill Lodge caters for female adults of working age who are experiencing acute episodes of mental health illness. The hospital has a total 26 beds across four wards.

Our rating of this location stayed the same. We rated it as good because:

• We looked at seven patient risk assessments and found all were thorough, comprehensive, personalised, up-to-date and reviewed regularly.
• Managers identified any training needs their staff had and gave them the time and opportunity to develop their skills and knowledge. Staff received specialist training for their role, for example continence, wound care, personality disorder, bipolar affective disorder, trauma informed care, and leadership training.
• We saw staff involved patients in decisions about the service, when appropriate for example suggestions on the décor, menu choice and therapeutic activities. Staff and patients attended weekly community meetings where topics discussed included the environment, meals, patient involvement opportunities, achievements and celebrations and keeping in touch with family and friends.
• The service could support and make adjustments for disabled people and those with communication needs or other specific needs. Wards were on the ground floor and supported disabled patients. We saw, where appropriate, patients had a personal evacuation plan in place.
• There was a transparent and open culture that encouraged creative thinking in relation to patients’ safety.

However:

• We found open food in two ward fridges which was not labelled with either the date it was opened and when it should be consumed by.

Updated 19 April 2022

Mill Lodge Kegworth is an independent acute mental health hospital. It is in the village of Kegworth between Leicester, Derbyshire, Nottinghamshire and Lincolnshire. Mill Lodge caters for female adults of working age who are experiencing acute episodes of mental health illness. The hospital has a total 26 beds across four wards.

Our rating of this location stayed the same. We rated it as good because:

• We looked at seven patient risk assessments and found all were thorough, comprehensive, personalised, up-to-date and reviewed regularly.
• Managers identified any training needs their staff had and gave them the time and opportunity to develop their skills and knowledge. Staff received specialist training for their role, for example continence, wound care, personality disorder, bipolar affective disorder, trauma informed care, and leadership training.
• We saw staff involved patients in decisions about the service, when appropriate for example suggestions on the décor, menu choice and therapeutic activities. Staff and patients attended weekly community meetings where topics discussed included the environment, meals, patient involvement opportunities, achievements and celebrations and keeping in touch with family and friends.
• The service could support and make adjustments for disabled people and those with communication needs or other specific needs. Wards were on the ground floor and supported disabled patients. We saw, where appropriate, patients had a personal evacuation plan in place.
• There was a transparent and open culture that encouraged creative thinking in relation to patients’ safety.

However:

• We found open food in two ward fridges which was not labelled with either the date it was opened and when it should be consumed by.