Updated 3 April 2020
Woodley Centre Surgery (also known as Woodley Surgery) and Westfield Road Surgery (the branch practice) offer primary medical services to approximately 11,400 patients in the Woodley and Winnersh areas of Wokingham and Reading. The practice area has an estimated low level of socio-economic deprivation, meaning few patients are affected by deprivation locally.
The practice offers GP and nursing consultations from two sites approximately three miles from one another. Patients are given the option to be seen at either practice and staff work across both sites. National data shows a higher than average number of registered patients aged between 16 and 64 and slightly below average numbers of patients aged 65 and over.
The practice has four GP partners (three females, one male) and four salaried GPs (all female). The all-female nursing team consists of a nurse practitioner, three practice nurses and two healthcare assistants. The practice also employs two paramedic practitioners and two clinical pharmacists. The non-clinical team includes a practice manager, an assistant practice manager and a team of administrative and reception staff. Woodley Centre Surgery is a training practice for qualified doctors seeking to become GPs.
Woodley Surgery (the main practice) is located on the first floor of a commercial building which is accessible via a lift for patients with physical disabilities. The building is shared with another GP practice. Woodley Surgery is open between 8am and 6.30pm Monday to Friday. Appointments are from 8.20am to 11.50pm every morning and 1.50pm to 6.10pm daily. The telephone lines are open between 8am and 6.30pm.
Westfield Road Surgery (the branch practice) has two consultation rooms and one treatment room. Westfield Road Surgery is open between 8am to 1.00pm Monday to Friday. Appointments are from 8.30am to 12.45pm every day.
Incoming telephone lines for both sites are routed through the Woodley Surgery call centre. A telephone message directs patients to Woodley Surgery for any emergencies when Westfield Road Surgery is closed. Extended surgery hours are offered on every Wednesday evening until 8pm and a number of Saturday mornings between 8.30am and 12.30pm according to an enhanced access rota involving a number of local practices. All extended hours appointments are provided at Woodley Surgery.
For this inspection we visited the main surgery at:
6 Headley Road, Woodley, Reading, Berkshire, RG5 4JA.
The practice is registered with the CQC to provide the regulated activities of:
- Treatment of disease, disorder and injury,
- Family planning,
- Diagnostic and screening procedures,
- Maternity and midwifery,
- Surgical procedures.