Bradgate Surgery

Updated 9 July 2018

Bradgate Surgery is part of the Pioneer Medical Group and is situated in the North of Bristol looking after approximately 20,000 residents in Brentry, Henbury, Southmead, Westbury on Trym; Coombe Dingle, Hallen, Lawrence Weston, Easter Compton, Henleaze, Avonmouth, Severn Beach, Shirehampton and Sea Mills.

Bradgate Surgery has a shared list, which means that patients do not have to see the doctor they are registered with. However, patients are encouraged to keep with the same doctor for any one episode of illness. All patients have a named GP. Patients can visit any of the Pioneer sites for care as they have one clinical database which can be accessed from all sites. The duty doctor runs the urgent care from the Bradgate site, the Urgent Care team comprises of two duty GPs, a nurse practitioner, a paramedic, a care coordinator, consulting GPs and administrative support.

The Bradgate practice operates the registered location from:

Ardenton Walk,

Brentry,

Bristol BS10 6SP

www.pioneermedicalgroup.co.uk

Pioneer Medical Group has a 9 GP and one business partner partnership and employs eight salaried GPs. GP’s of both genders are working alongside nurse practitioners, qualified nurses, a paramedic and health care assistants. These staff work across the three sites.

Patient Gender Distribution

Male 50 %

Female 50 %

% of patients from BME populations 11.9 %

The practice catchment area has pockets of high deprivation assessed at Decile 3 (with decile 1 the lowest and decile 10 the highest) with a higher than average crime rate and low income, alongside areas of high income. People living in more deprived areas tend to have greater need for health services.

The services are registered to provide the following regulated activities:

Maternity and midwifery services

Treatment of disease, disorder or injury

Diagnostic and screening procedures

Family planning

Surgical Procedures

The practice does not provide out of hour’s services to its patients, This is provided via NHS111 by BrisDoc. Contact information for this service is available in the practice and on the website.

Updated 9 July 2018

This practice is rated as outstanding overall. (Previous inspection 3 March 2015 – Outstanding)

The key questions are rated as:

Are services safe? – Outstanding

Are services effective? – Outstanding

Are services caring? – Outstanding

Are services responsive? – Outstanding

Are services well-led? - Outstanding

We carried out an announced inspection at Bradgate Surgery on 25 April 2018 as part of our inspection programme.

At this inspection we found:

• The provider’s strategy and supporting objectives for the practice were challenging and innovative, working with partners to develop integrated care services and a seven day primary care service.
• The practice had a clear and strong management structure. GP partners at the practice had a history of initiating and developing new ways of working.
• There was clear documentation which showed that new developments had been fully researched and discussed by the practice before implementation, with targets sets, which were later reviewed to ensure the new development was delivering the anticipated benefits.
• The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
• The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
• Staff involved and treated patients with compassion, kindness, dignity and respect.
• Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
• There was a strong focus on continuous learning and improvement at all levels of the organisation.
• By taking part in research, the practice had identified new ways to use technology to improve the quality of care.

Professor Steve Field CBE FRCP FFPH FRCGPChief Inspector of General Practice

Updated 9 July 2018

Updated 9 July 2018

Updated 9 July 2018

Updated 9 July 2018

Updated 9 July 2018

Updated 9 July 2018