The Care Quality Commission

Archived: Devonshire Park Dental Centre

62 Greenway Road, Birkenhead, Merseyside, CH42 7LX (0151) 643 8433

Provided and run by:
The Parks Dental Partnership

Important: The partners registered to provide this service have changed. See new profile

All Inspections

4 June 2013

During a routine inspection

Patients we spoke with told us they were very satisfied with the care and treatment they received. They told us the dentists explained treatments and gave verbal information to support what they were doing. They told us:

'It's excellent',

'They explain everything as they are doing it'.

We checked six patients' dental records and found evidence of completed records in respect of dental examinations, treatment planning and advice.

We found that health assessments were undertaken and reviewed regularly. Care and treatment plans were discussed including options, risks and benefits of treatment. Staff were trained in emergency procedures. Emergency equipment was checked and accessible. We found there were sufficient numbers of suitably experienced and qualified staff in order to care safely for the patients.

We found the practice was compliant with the essential quality requirements of Health Technical Memorandum 01-05: Decontamination in primary care dental practices (HTM01-05). The HTM 01-05 is designed to assist all registered primary dental care services meet satisfactory levels of decontamination. Evidence was seen of the practice having undertaken regular audits which demonstrated compliance with HTM01-05 standards.

The quality of the service provided to people was monitored through audits including infection control and record keeping. Regular annual patient satisfaction surveys were undertaken.