- GP practice
Cedar Practice
Report from 15 January 2024 assessment
Contents
Ratings
Our view of the service
Cedar Practice is a NHS GP practice which provides primary care services to patients in Hackney, north east London. The practice is rated as good overall, with all key questions rated as good. We carried out an announced assessment of equity of access on 22 January 2024. We found that the practice had organised services to meet patients’ needs, particularly those who were most likely to have difficulty accessing care. The practice used feedback and other information to monitor and improve access. The practice had taken action to improve access, particularly to how easy it was for patients to get medical advice and support. Some of these changes were made after the last National GP Patient Survey.
People's experience of this service
In the 2023 National GP Patient Survey, the practice’s data for access was generally in line with the with national average. Feedback collected by the practice was generally positive and from 7 patients to CQC was positive. We recognise the pressure that practices are currently working under, and the efforts staff are making to maintain levels of access for their patients. The practice had made efforts to improve, but as it was after the feedback collection for the last National GP Patient Survey these improvements were not yet reflected in the published data.