Eden Surgery

Updated 5 April 2016

Eden Surgery is a suburban practice on the Nottinghamshire and Derbyshire border.

The practice provides primary medical services from a single location to 3 709 patients in Ilkeston and Stanton. The practice population is predominantly white British with 93.4% of patients under the age of 75 years. The location where services take place is: Cavendish Road, Ilkeston, Derbyshire, DE7 5AN.

The practice is led by three GP partners, two male and one female. They are supported by a practice nurse who is also a partner, a practice manager, reception manager, one health care assistant, a phlebotomist, eight administrative staff and a cleaner. Eden surgery is a teaching practice for medical students in years one, two and five as well as nursing students.

The practice is open from 8am until 6:30pm each weekday. Appointments are available from 8am to 5:30pm Mondays and Thursdays. On Tuesdays, Wednesdays and Fridays early morning surgery is available from 7:30am to 8am with appointments then available until 5:30pm. The practice provides a range of services including minor surgery, maternity care, blood testing, vaccinations and various clinics for patients with long term conditions.

The practice also participates in the Erewash Hub service. This includes local GPs providing a GP service to patients within the locality between 4pm and 8pm daily as well as weekends between 9am and 2pm. This service is provided from the local community hospital. The practice holds a Personalised Medical Services (PMS) contract with NHS England. This is a contract for the practice to deliver enhanced primary care services to the local community over and above the General Medical Services (GMS) contract.

Updated 5 April 2016

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection of Eden Surgery on 26 January 2015. We found that effective recruitment procedures were not in place and the governance systems in place were not operating effectively in respect of ensuring risks were mitigated against in respect of infection control, health and safety, medicines management and using feedback to continually improve services.

We carried out an announced focussed inspection at Eden Surgery on 8 December 2015 to check that improvements had been made to meet the legal requirement following our

comprehensive inspection. Overall the practice is rated as good.

Our key findings across the two areas we inspected were as follows:

• Risks to patients were assessed and well managed.
• There was a clear leadership structure and staff felt supported by management who identified and mitigated risks. The practice proactively sought feedback from its staff which it acted on.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

Updated 5 April 2016

The practice is now rated as good for the care of people with long-term conditions.

The concerns which led to the previous ratings applied to everyone using the practice, including this population group.

Updated 5 April 2016

The practice is now rated as good for the care of families, children and young people.

The concerns which led to the previous ratings applied to everyone using the practice, including this population group.

Updated 5 April 2016

The practice is now rated as good for the care of older people.

The concerns which led to the previous ratings applied to everyone using the practice, including this population group.

Updated 5 April 2016

The practice is now rated as good for the care of working-age people (including those recently retired and students).

The concerns which led to the previous ratings applied to everyone using the practice, including this population group.

Updated 5 April 2016

The practice is now rated as good for the care of people experiencing poor mental health (including people with dementia).

The concerns which led to the previous ratings applied to everyone using the practice, including this population group.

Updated 5 April 2016

The practice is now rated as good for the care of people whose circumstances may make them vulnerable.

The concerns which led to the previous ratings applied to everyone using the practice, including this population group.