The Care Quality Commission
  • Doctor
  • Independent doctor

The Centre for Mens Health

Overall: Good read more about inspection ratings

25 Harley Street, London, W1G 9QW

Provided and run by:
Centre For Men's Health Limited

Important: This service was previously registered at a different address - see old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about The Centre for Mens Health on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about The Centre for Mens Health, you can give feedback on this service.

8 November 2021

During a routine inspection

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at The Centre For Mens Health as part of our inspection programme. This was the first CQC inspection of this location under the current CQC inspection methodology, the service having been registered with CQC at this address since February 2019. We are mindful of the impact of COVID-19 pandemic on our regulatory function. We will continue to discharge our regulatory enforcement functions required to keep people safe and to hold providers to account where it is necessary for us to do so.

The director is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

  • The service provided care in a way that kept patients safe and protected them from avoidable harm in the majority of areas.
  • Clinical curtains were not always changed in line with infection control policies.
  • Patients received effective care and treatment that met their needs.
  • Not all staff had two references.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The service organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the service was led and managed promoted the delivery of high-quality, person-centre care.

The areas where the provider should make improvements are:

  • Ensure clinical curtains are changed in line with infection control policies;
  • Ensure that all staff have two references filed for professional background checks.

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care