We carried out a review of the data available to us about Enable Inclusive Support Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Enable Inclusive Support Ltd, you can give feedback on this service.
Enable Inclusive Support Ltd is a domiciliary care service. The service provides personal care to people living in their own homes. At the time of the inspection there was one person using the service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service received planned and co-ordinated person-centred support that is appropriate and inclusive for them.
People’s experience of using this service and what we found
Safety of the person was promoted, through effective systems, policies and procedures to safeguard against potential abuse. Potential risks were assessed and reviewed, and staff followed the guidelines to reduce risk. The person was supported by sufficient staff, who had undergone a robust recruitment process and took account the values of the provider. Staff had the appropriate skills, knowledge and experience to meet the person’s needs, which included training to ensure the person’s medicine was managed safely.
A family member had been involved in the assessment of their relative’s needs, and continued to be involved in the review and planning of their future care and support. The person’s health, care and welfare was monitored and promoted, which included support to eat a healthy diet. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Systems were in place to enable the family member and staff to work collaboratively, and share information about the person’s care and support. The family member was positive about the support provided by staff, which included staff’s approach to the promotion of their relatives, privacy and dignity. The service consistently applied the principles and values of Registering the Right Support and other best practice guidance.
Support and care plans reflected the needs of the person. The outcomes for people using the service reflected the principles and values of Registering the Right Support. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent. Information about how to raise concerns was shared with all relevant parties, no concerns or complaints had been received.
Staff and a family member were positive about the management and leadership of the service. Staff referred to the provider’s vision and values and the adoption of these into their every day practices. Effective governance systems were in place to ensure good outcomes for the person, which included seeking the view of the family member and staff about the service provided.
The provider had a clear focus on continuous learning. The service consistently applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes. This was achieved as the provider worked collaboratively with other partner agencies and community services to promote an inclusive culture for adults with disabilities.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 06/12/2018 and this is the first inspection.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.