We carried out a review of the data available to us about The Glebeland Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about The Glebeland Surgery, you can give feedback on this service.
We carried out an announced comprehensive inspection at The Glebeland Surgery on 27 April 2018 as part of our inspection programme. The overall rating for the practice was Good. The full comprehensive report on the April 2018 inspection can be found on our website at www.cqc.org.uk.
This inspection was a desk-based review carried out on 14 September 2018 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulation we identified in our previous inspection on 27 April 2018. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
Overall the practice is rated as Good.
At our previous inspection the areas where the provider needed to make improvements were:
The areas where the provider were advised to make improvements were:
During our desk-based review our key findings were as follows:
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
This practice is rated as Good overall. (Previous inspection October 2014 – Good)
The key questions are rated as:
Are services safe? – Requires Improvement
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
We carried out an announced comprehensive inspection at The Glebeland Surgery on 27 April 2018 as part of our inspection programme.
At this inspection we found:
•The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
•The practice had a comprehensive programme of quality improvement activity and routinely reviewed the effectiveness and appropriateness of the care provided.
•Staff involved and treated patients with compassion, kindness, dignity and respect. The practice scored higher than average scores in a number of areas of the national GP patient survey 2017.
•Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
•There was a strong focus on continuous learning and improvement at all levels of the organisation.
•There was a strong emphasis on the safety and well-being of all staff.
•Repeat prescriptions were not always produced and signed in accordance with Schedule 6 of the NHS (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013 and paragraph 39(3) of Schedule 6 to the GMS Regulations.
The areas where the provider must make improvements are:
•Ensure care and treatment is provided in a safe way to patients.
The areas where the provider should make improvements are:
•Review their system for maintaining effective oversight of staff training.
•Review their system to identify and provide support to carers.
Please refer to the requirement notices section at the end of this report for more details.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
We carried out a comprehensive inspection of The Glebeland on 30 October 2014. We found that The Glebeland provided a good service to patients in all of the five key areas we looked at. This applied to patients across all age ranges and to patients with varied needs due to their health or social circumstances.
Our key findings were as follows:
There were areas where the practice needs to make improvements.
The practice should:
Chief Inspector of General Practice