The Care Quality Commission
  • Doctor
  • GP practice

KH Medical Also known as The Kakoty Practice

Overall: Good read more about inspection ratings

170 Sheffield Road, Barnsley, South Yorkshire, S70 4NW 0345 122 0809

Provided and run by:
KH Medical

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about KH Medical on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about KH Medical, you can give feedback on this service.

10/12/2019

During an inspection looking at part of the service

We carried out an inspection of this service following our annual review of the information available to us including information provided by the practice. Our review indicated that there may have been a change to the quality of care provided since the last inspection.

This inspection focused on the following key questions:

  • Safe
  • Effective
  • Well led

We based our judgement of the quality of care at this service on a combination of:

  • What we found when we inspected
  • Information from our ongoing monitoring of data about services and
  • Information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and requires improvement for two of the population groups. We have rated this practice as good overall but as requires improvement for the provision of effective services and for the population groups relating to working age people and families, children and young people. The ratings of good for the provision of a caring and responsive service have been carried forward from the previous inspection.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of person-centred care.

Whilst we found no breaches of regulations, the provider should:

  • Carry out an infection prevention and control audit at the branch site.
  • Consider undertaking further audit activity to improve patient care.
  • Improve childhood immunisation and cervical screening uptakes.
  • Take action to reduce hypnotic prescribing.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

20 October 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection on 20 October 2015.

Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
  • Risks to patients were assessed and well managed with the exception of legionella and fire risk assessments.
  • Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received most of the training appropriate to their roles and any further training needs had been identified and planned.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

We saw two areas of outstanding practice:

  • The practice manager and members of the patient participation group actively sought feedback by sitting in the waiting area talking with patients and observing their experiences. They had an active patient participation group and met quarterly to share feedback with them and actions taken as a result of the feedback, such as employing a female GP after a survey suggested this is what patients had requested.
  • The practice had a high number of asylum seekers and transient patients and worked hard to provide a good service for these groups. Of those registered at the practice 27% did not have English as their first language. The practice worked closely with translation services and there were suggestion boxes clearly visible on both sites with feedback forms showing sad and smiley faces to include all patients whose first language is not English (there were 68 different languages spoken by patients registered at the practice). Longer appointments were made available where translation services were required.

However there were areas of practice where the provider needs to make improvements.

Importantly the provider should:

  • Ensure all staff attend/update children and adult safeguarding training as required for their role.
  • Ensure staff attend infection control training as required for their role.
  • Ensure annual fire risk and legionella risk assessments are completed and an action plan implemented in accordance with the findings.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice