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Willow Grange Nursing Home

Overall: Requires improvement read more about inspection ratings

1-3 Adelaide Road, Surbiton, Surrey, KT6 4TA (020) 8399 8948

Provided and run by:
Willow Grange Care Limited

Important: The provider of this service has requested a review of one or more of the ratings.

Report from 22 February 2024 assessment

On this page

Responsive

Good

Updated 10 May 2024

We did not look at this key question during this assessment. The score below is based on the previous rating for this key question.

This service scored 68 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Person-centred Care

Score: 3

We did not look at Person-centred Care during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Care provision, Integration and continuity

Score: 2

We did not look at Care provision, Integration and continuity during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Providing Information

Score: 2

We did not look at Providing Information during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Listening to and involving people

Score: 3

We did not look at Listening to and involving people during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Equity in access

Score: 3

We did not look at Equity in access during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Equity in experiences and outcomes

Score: 3

We did not look at Equity in experiences and outcomes during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Planning for the future

Score: 3

We did not look at Planning for the future during this assessment. The score for this quality statement is based on the previous rating for Responsive.