Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection of Dr Wingfield and Partners on 18 November 2015. The practice achieved an overall rating of good. Specifically, we found the practice to be good for providing effective, caring, responsive and well-led services. We found it to be requiring improvement for providing safe services. It was good for providing services for older people; people with long-term conditions; families, children and young people; working age people; people whose circumstances may make them vulnerable and people experiencing poor mental health.
Our key findings were as follows:
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Systems were in place to identify and respond to concerns about the safeguarding of adults and children.
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We saw patients receiving respectful treatment from staff. Patients felt they were seen by friendly and helpful staff. Patients reported feeling satisfied with the care and treatment they received.
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The practice offered a number of services designed to promote patients’ health and wellbeing and prevent the onset of illness.
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The practice acted upon best practice guidance to further improve patient care.
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The management and meeting structure ensured that appropriate clinical decisions were reached and action was taken.
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The practice appeared clean and infection control processes were adhered to.
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Systems to ensure the appropriate management of medicines and prescriptions, including those used in an emergency were insufficient.
There were areas of practice where the provider needs to make improvements.
Importantly, the provider must:
In addition the provider should:
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice