Updated 19 March 2020
@MK18 Private Medical Practice provides private GP services including a GP led minor surgery service to adults and children. The registered provider is JMO Healthcare Limited.
Services are provided from:
- @MK18 Private Medical Practice, 10 Stowe Castle Business Park, Buckingham, Buckinghamshire, MK18 5AB.
The service website is: www.mk18medical.com
The service was founded in 2017 and the GP service launched in December 2018. All services including GP services are located in converted modern premises outside Buckingham town centre. The premises contain a GP consultation room, a minor operations suite and an additional treatment room. There was an open plan reception area and waiting area with seating.
Some of the services available at @MK18 Private Medical Practice are exempt by law from Care Quality Commission (CQC) regulation. Therefore, we were only able to inspect the provision of GP services and a GP led minor surgery service as part of this inspection.
The provider is registered to provide the regulated activities:
- Diagnostic and screening procedures
- Surgical procedures
- Transport services, triage and medical advice provided remotely.
- Treatment of disease, disorder or injury
The GP service’s team consists of two GPs (one male and one female) and a practice manager who also completed reception duties.
@MK18 Private Medical Practice has flexible opening hours which adjust to patient choice and is open for two weekdays a week and every Saturday. This service is not required to offer an out of hours service. Patients who need medical assistance out of corporate operating hours are requested to seek assistance from alternative services. This is detailed in patient literature supplied by the service.
How we inspected this service
Before visiting on 11 March 2020, the service confirmed they had taken the actions detailed in their action plan. We met with the Director and Founder who was also one of the GPs and the practice manager who manages the full range of services including the GP services. We reviewed information given to us by the service, including changes to patient identity and verification policies and procedures. We also reviewed documents relevant to the management of the service. During our visit we saw a random sample of patient records to ensure the new operating model was embedded and patients were receiving safe care and treatment in accordance to regulations.
All were relevant to demonstrate the service had addressed the breach of regulation identified at the inspection of July 2019.