The Care Quality Commission

Archived: JA Medical

Suite 5.3, Broadway House, 3-5 High Street, Bromley, Kent, BR1 1LF 07762 593443

Provided and run by:
Conquest Health Limited

Important: The provider of this service changed. See new profile

All Inspections

21 August 2013

During a routine inspection

People that we spoke with told us that they were happy with the treatment provided and that they were treated with dignity and respect. One person told us they we involved in the planning of their treatment and found that the health advice given by the nurse" was very informative". Another person stated that the 'service was efficient, staff were professional and an appointment had been booked to my convenience'.

People felt that sufficient information had been provided to them to inform their decision making regarding treatment discussed and therefore give consent. We found that people's health and travel needs were assessed, and care was planned in a way that ensured their safety and welfare. We saw that the service was managing medicines safely, and appropriate procedures were in place to protect people against the risks associated with medicines. The provider undertook appropriate checks before employing staff to ensure that people's needs were met by qualified and competent staff. People's records were fit for purpose and the provider maintained personalised records in a secure and confidential manner.