Updated 21 June 2019
Symphony Health Services Limited (SHS) is the registered provider of The Meadows Surgery. SHS is an NHS health care provider, based in Somerset that was developed as part of the South Somerset Symphony Programme. This is a project which aims to create new and innovative ways to delivering high quality care to patients, strengthening and supporting primary care in the local area. At the time of this inspection, SHS were delivering services from nine registered locations and four branch surgeries.
SHS have been providing a service from The Meadows Surgery, Canal Way, Ilminster, Somerset
TA19 9FE since November 2018. The Meadows Surgery is provided from one location. General Medical Services are provided to approximately 3,652 patients. The practice is situated in a purpose-built building in a residential area of the town of Ilminster. This is a dispensing practice with a small dispensary. Information about The Meadows Surgery can be found on the practice website www.themeadowssurgery.co.uk
According to information from Public Health England the practice area population is in the seventh least deprived decile in England. The practice population of children is similar to local and national averages at 18%. Likewise, the practice population of working age is above local and national averages by approximately 10%. The practice population of patients living with a long-term condition was below the local and national averages at 40%, the CCG being 58% and national being 54%. Of patients registered with the practice, 99% are White or White British.
The provider has told us the practice team is made up of two salaried GPs which means overall the practice has the equivalent of 1.5 WTE (whole time equivalent) GPs at the practice. The Registered Manager is currently the Medical Director of the provider organisation. There are other clinicians available at the practice including an advanced nurse practitioner (ANP), an urgent care practitioner and emergency care practitioners (ECPs), practice nurses and one trainee nurse associate/ HCA level three. The practice manager is supported by administrators, secretaries, and reception staff.
When the practice is not open patients can access treatment via the NHS 111 service.
The practice provides family planning, surgical procedures, maternity and midwifery services, treatment of disease, disorder or injury and diagnostic and screening procedures as their regulated activities.