We carried out a review of the data available to us about Minehead on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Minehead, you can give feedback on this service.
Minehead is a residential care home providing personal care to up to 6 people. The service provides support to people with mild to severe learning disabilities or autistic spectrum disorder. At the time of our inspection there were 5 people using the service. The care home accommodates people in one adapted building in the London borough of Lambeth.
People’s experience of using this service and what we found
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and or who are autistic.
Right Support
People’s medicines were managed safely. People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse. The service worked well with other agencies to do so. The service had enough staff, including for one-to-one support for people to take part in activities and visits how and when they wanted. People received support from staff to make their own decisions about medicines wherever possible.
Right Care
Staff supported people to express their views using their preferred method of communication. People had the opportunity to try new experiences, develop new skills and gain independence.
Right Culture
The registered manager worked hard to instil a culture of care in which staff truly valued and promoted people's individuality, protected their rights and enabled them to develop and flourish. Staff felt respected, supported and valued by senior staff which supported a positive and improvement-driven culture.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was good (published 16 January 2020).
Why we inspected
We undertook this inspection as part of a random selection of services rated Good and Outstanding.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Minehead on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.
Minehead is a residential care home providing personal care to five people older with a Learning disabilities or autistic spectrum disorder, mental health and older people. The service can support up to six people in one adapted building over three floors.
The care home is larger than current best practice guidance suggests for residential services for people with learning disabilities or autistic spectrum disorder.
However, this has not had a negative impact on the people living there. This is because the service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence.
The service ensured people were protected against the risk of abuse. Staff received safeguarding training and risk management plans in place protected people from avoidable harm. Medicines were managed in line with good practice and robust infection control measures in place minimised the risk of cross contamination. Sufficient numbers of staff were employed to keep people safe.
Staff received regular training to meet people’s needs an enhance their skills. Staff were supported to reflect on their working practices through supervisions. People were encouraged to remain healthy and had access to healthcare services to monitor and maintain their health and wellbeing. Food provided met people’s dietary and cultural preferences and needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People confirmed staff were compassionate and treated them with kindness and respect. This was observed throughout the inspection. People’s support levels were regularly reviewed to encourage their independence, whilst keeping them safe.
People’s care and support was planned in line with people’s wishes and needs. Care plans were comprehensive and gave staff clear guidance on meeting people’s needs. People’s communication needs were met, and complaints were managed swiftly. People were encouraged to live fulfilled lives and access the community. The provider had an end of life policy in place.
The service was well-managed. People and staff could approach the registered manager for guidance and support. The registered manager was keen to work in partnership with stakeholders to drive improvements. Audits undertaken meant issues identified were acted on swiftly.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 29 June 2018). Since this rating was awarded the registered provider of the service has changed. This was the first rating under the new provider since its registration on 11 January 2019.
Why we inspected
This was a planned inspection based on our methodology, which states services must be inspected within 12 months of being reregistered with us.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.