The Care Quality Commission
  • Doctor
  • GP practice

Lakeside Healthcare at Oundle

Overall: Good read more about inspection ratings

Glapthorn Road, Oundle, Peterborough, PE8 4JA (01832) 273408

Provided and run by:
Lakeside Healthcare Partnership

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Lakeside Healthcare at Oundle on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Lakeside Healthcare at Oundle, you can give feedback on this service.

29 February 2020

During an annual regulatory review

We reviewed the information available to us about Lakeside Healthcare at Oundle on 29 February 2020. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

05/12/2018

During a routine inspection

This practice is rated as Good overall.

The previous inspection was in February 2017 and the rating was also Good.

The key questions at this inspection are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

Our judgement of the quality of care at this service is based on a combination of what we found when we inspected, information from our ongoing monitoring of data about services and information from the provider, patients, the public and other organisations.

We have rated this practice as good overall.

This means that:

  • Patients were protected from avoidable harm and abuse and that legal requirements were met.
  • Patients had good outcomes because they received effective care and treatment that met their needs.
  • Patients were supported, treated with dignity and respect and were involved as partners in their care.
  • People’s needs were met by the way in which services were organised and delivered.
  • The leadership, governance and culture of the practice promoted the delivery of high quality person-centred care.

We identified an area of outstanding practice:

  • Lakeside Healthcare Partnership, as a provider, had their own designated safeguarding team who were employed within the partnership from Monday to Friday to cover all aspects of the safeguarding processes to protect both children and adults. The team covered all aspects of the safeguarding role with a view that this increased staff’s knowledge of at risk patients and ensured a level of continuity. The members of the team were easily contactable during working hours via telephone or the task system on the clinical record system. Staff told us, and we found evidence, that as dealing with safeguarding concerns was the only role of the dedicated team that this enabled them to produce much more detailed safeguarding referrals and child protection reports.

We identified an area where the provider should make improvements:

  • Continue to monitor the uptake of cervical screening to meet the national target of 80%.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

Please refer to the detailed report and the evidence tables for further information.