Updated 28 May 2024
This assessment took place between 29 May and 17 June 2024. We carried out site visits to the service on 29, 30 May and 13 June 2024. The Firefly Club Care Home is a residential care home providing care to people with a learning disability and autistic people. We assessed all the quality statements in the key questions, safe and well led. For the quality statements we did not assess, we used the ratings awarded at the last inspection (published 07 September 2023) to calculate the overall rating. At our last inspection, the overall rating for the service was requires improvement. At this assessment, the provider had made improvements and the service is now rated good. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. We found The Firefly Club Care Home were meeting the principles of right support, right care, right culture. Right support- the care home was a suitable environment to meet people’s needs. People were able to move around the service freely and had a choice of communal and private spaces which they could use. Staff and leaders were committed to continuing to work to make improvements to promote people’s wellbeing, choice and independence. Right care- The provider had taken steps to improve the training and support staff received in their role to help develop a more consistent approach when supporting people. The majority of staff had a good understanding of people’s needs and were motivated in their role. However, this was not consistent as some staff’s communication and engagement with people could have been more effective. Right culture – the registered manager and provider’s senior leaders promoted a positive ethos that focused on making improvements to the quality of care, with people at the centre of their thinking.