We carried out a review of the data available to us about Able Care Huddersfield Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Able Care Huddersfield Ltd, you can give feedback on this service.
Able Care Huddersfield Ltd is a domiciliary care agency providing personal care to 16 people at the time of the inspection.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
People felt safe, and individual risks to people were assessed so staff understood how to support people safely. Medicines were managed safely. Robust recruitment procedures were in place and there were consistent staff to meet people’s needs. Staff were confident in their understanding of safeguarding and emergency procedures.
People’s needs and preferences were individually assessed. There was clear management emphasis upon empowering staff and ensuring they were supported as individuals. This meant staff were fully able to support the people they worked with. Effective systems, such as training and supervision, equipped staff to provide personalised care for each individual. People’s consent to care and support was obtained in line with legal requirements.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff were very dedicated, enthusiastic, caring and motivated to support people. People were respected as individuals. Care plans contained clear information and guidance for staff, with people’s preferences for their care and support regarded throughout. Staff knew what mattered to each person. People knew how to complain, although no complaints had been received about the service.
There was clear leadership and management of the service. The management team was committed to ensuring the newly established service met people’s individual needs in a bespoke way. People, relatives and staff spoke very highly about the way the service was run and were proud to be associated with Able Care.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
This service was registered with us on 26 November 2018 and this is the first inspection.
Why we inspected
This was a planned inspection based on our methodology.