We carried out a review of the data available to us about Greenview on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Greenview, you can give feedback on this service.
Greenview Care Home is a care home providing personal care to eight people. At the time of the inspection there were eight people living there.
Greenview Care home is in an adapted building with bedrooms available over two floors. People lived in self contained rooms with access to a communal kitchen and lounge.
People’s experience of using this service and what we found
People valued the care and attention they were given by staff who they treated as friends. People felt the environment was warm and welcoming.
People were cared for by sufficient staff who understood people’s personal circumstances and risks to their health, and worked to keep them safe. Staff had undergone checks of their background as part of the recruitment process. Process were in place to ensure people received their medicines safely and these were checked regularly. Staff understood and practiced infection control techniques. The manager promoted learning from incidents and improving people’s experience of care.
People's needs were assessed, and care was planned and delivered to meet legislation. Staff received training to meet people’s needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were encouraged to have a healthy diet and lifestyle. People were supported to arrange their bedrooms in ways they chose. People accessed a number of health and wellbeing service. Where appropriate staff supported people to access these services.
The manager had applied to become the registered manager. People and staff were encouraged to share feedback about the home and suggest improvements to people’s support. The registered provider undertook regular checks of the home and the manager understood where improvements were needed. The home was a part of the local community and people were encouraged to use local services to support them to feel part of the local area.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This was the first rating for this service.
Why we inspected
This was a planned inspection based the registration date of the service.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.