We carried out a review of the data available to us about Voyage (DCA) Hull and East Riding on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Voyage (DCA) Hull and East Riding, you can give feedback on this service.
Voyage (DCA) Hull and East Riding is a supported living service providing personal care and support to people with a learning disability and/or Autism. At the time of our inspection, the service supported 27 people, across 10 properties.
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
People’s experience of using this service and what we found
People felt safe; they were supported by enough suitable staff. People received their medication as prescribed. Infection control practices were followed. Risks were positively managed, and measures were in place to promote positive risk taking, which empowered people.
Staff supported people to take control of their nutritional needs. They promoted people to maintain a healthy weight. People’s health care needs were met.
People were treated with respect by kind and caring staff. People’s independence was fully encouraged; they made their own decisions and choices.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff supported people to engage in the local community and promoted their interests and hobbies.
The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.
People and members of staff felt engaged in the service. We received positive feedback about the supportive nature of the management team.
For more details, please see the full report which is on the Care Quality Commission (CQC) website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 10/01/2019 and this is the first inspection.
Why we inspected
This was a planned inspection in line with our inspection schedule.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.