16 January 2020
During a routine inspection
Churchill House provides personal care for people with learning disabilities and autism in their own homes and flats in Somerset. At the time of the inspection the service was supporting three people.
The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
People’s experience of using this service:
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.
People were supported to engage in activities of their choice and try new opportunities. Care plans were person centred and gave clear and specific information of how people preferred their care and support to be delivered.
The organisation’s ethos promoted a positive staff culture and team work. Staff were caring and respectful. Induction, supervision and regular training ensured staff were skilled and competent.
Medicines were managed safely. Assessments identified and managed risks and supported positive risk taking. People’s nutritional and hydration needs were met and people were involved in choosing and preparing their food.
The service was well led and managed, with positive oversight by the provider. Systems were in place to monitor and review the quality of the service. There was an open and honest culture and reflective practice took place.
For more details, please see the full report which is on CQC website at www.cqc.org.uk
Rating at last inspection:
This service was registered with us on 11/01/2019 and this is the first inspection.
The last rating for this service was Good (published 11 January 2017). Since this rating was awarded the registered provider of the service has changed. We have used the previous rating to inform our planning and decisions about the rating at this inspection.
Why we inspected:
This was a planned inspection based on the date of registration.
Follow up:
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.