About the service 19 Barkla Close is a respite care home providing accommodation for persons who require nursing or personal care for up to three people. The service provides respite care for 30 people throughout the year. The house is single story with shared lounge areas, bathroom and an accessible garden. The service provides support to adults with learning disabilities or autistic spectrum disorder. At the time of our inspection there were two people using the service. During the pandemic the provider made the decision to reduce the number of people staying to improve infection prevention and control measures.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
People’s experience of using this service and what we found
Based on our review of safe, effective, caring, responsive and well-led the service was able to demonstrate how they were meeting some of the underpinning principles of right support, right care, right culture.
Right Support: Staff supported people with their medicines in a way which promoted their independence and achieved the best possible health outcome. Medicines were managed safely. As people were only at 19 Barkla Close for short stays the rooms were not personalised, but the house was homely, and people could bring items from home with them. Staff enabled people to participate in daily living tasks and promoted their independence. The service had enough appropriately skilled staff to meet people's needs and keep them safe.
People were supported to have maximum choice and control of their lives throughout their stay and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care: People's care, treatment and support plans reflected their range of needs and this promoted their individuality, wellbeing and enjoyment of life. People received kind and compassionate care. Staff protected and respected people's privacy and dignity. Staff understood and responded to people’s individual needs. Staff received training and support to provide care effectively. People were provided with meals and drinks to maintain their wellbeing. Staff understood how to protect people from poor care and abuse. Staff had training on how to recognise and report abuse and they knew how to apply it. People could take part in activities of their choosing in the home or in the wider community and pursue their own interests.
Right Culture: People were empowered and their families were comfortable with them staying at 19 Barkla Close because of the ethos, values, attitudes and behaviours of the management and staff. The stable management and staff team supported people to receive consistent care from staff who knew them well. This meant people received compassionate and empowering care which was tailored to their needs.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
This service was registered with us on 24 April 2019 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for 19 Barkla Close on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.