The Care Quality Commission
  • Dentist
  • Dentist

Archived: The Riley Dental Studio

Sub-4 Health, The Old Bowling Green, Leek Road, Stoke On Trent, Staffordshire, ST9 0JQ (01782) 550210

Provided and run by:
The Riley Dental Studio Limited

Important: This service is now registered at a different address - see new profile

All Inspections

24 January 2014

During a routine inspection

On the day of our inspection we spoke with six people who used the service, the provider and three staff members. We looked at 12 treatment records and seven medical health questionnaires. People who received treatment at the dental practice told us they were very happy with the care that they received. One person told us, 'This is the best dentist I've been to. The way X treated me was excellent. I'm going to recommend it to all my family'. Another person told us, 'The staff are lovely, polite and put you at your ease. X is a brilliant dentist'.

People told us they were always treated with dignity and respect. Throughout our inspection we saw that people were communicated with in a professional and friendly manner. The practice was clean and tidy and there were systems in place to protect people from the risks of infection.

We saw that people experienced care and treatment that met their needs because they were cared for by suitably qualified, skilled and experienced staff.

We saw evidence that the provider regularly assessed and monitored the quality of service that people received. We saw evidence, and staff and people who used the service confirmed that the service was a well led, responsive service that kept people safe.