Archived: Barnfield

Barnfield is a residential care home providing accommodation and personal care to up to a maximum of 63 people. The service provides support to people with varying health conditions or who are living with dementia. The service had people living in five separate living areas, each with their own dining and lounge space. At the time of our inspection there were 25 people using the service.

People’s experience of using this service and what we found

People told us they were cared for by a sufficient number of staff and our observations on the day confirmed this. Risks to people had been identified by staff and action taken to reduce the risk, either through staff knowledge and training, or through equipment.

People said staff treated them with kindness and respect and they were happy living at Barnfield. People said they were involved in decisions around their care and could choose how they spent their time. People were supported to remain as independent as possible.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

People lived in an environment that was adapted to meet their needs and checked for its safety. People were provided with sufficient food and drink as well as the medicines they were prescribed.

People were cared for by staff who received appropriate training and staff who supported people to maintain a good standard of health.

People’s care plans contained sufficient information to support staff to provide person-centred, responsive care to people. Staff recognised people’s individual communication needs and provided relevant activities and outings for people to help ensure they did not become isolated.

The registered manager was hands on and visible during our visit and people, relatives and staff spoke highly of them. Management recognised the need to be open and transparent when things went wrong and they carried out regular checks on the care provider to help ensure it was of a good quality.

Staff felt involved in the service and were encouraged to express their views and external professionals were engaged when appropriate so people’s care was holistic and all-inclusive.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

This service was registered with us on 3 April 2019 and this is the first inspection.

The last rating for the service under the previous provider was Good, published on 4 July 2017.

Why we inspected

This inspection was prompted by a review of the information we held about this service.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.