We carried out a review of the data available to us about Calvic Enterprises Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Calvic Enterprises Ltd, you can give feedback on this service.
Calvic Enterprises Ltd is a domiciliary care agency providing personal to three people. They can support people with a range of needs including older people, people with dementia, people with learning disabilities and people with physical disabilities.
Not everyone who used the service would receive personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
People felt safe. Staff had been recruited safely. Care plan and risk assessments contained enough detail about people’s support needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were treated with kindness and compassion. People felt well supported. People were listened to and could express their views. People’s privacy and dignity was maintained.
People’s personal preferences were identified in their care plans. People’s communication needs were met. People knew how to complain.
People received person centred care. People and relatives expressed confidence in the registered manager. The registered manager had a good understanding of what work needed to be done as the service expanded.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 20 March 2019 and this is their first inspection. The service had started to provide care and support to people from January 2020.
Why we inspected
This was a planned inspection.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.