We carried out a review of the data available to us about Assisted Living Care on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Assisted Living Care, you can give feedback on this service.
Assistive Living Care is a domiciliary care agency who are registered to offer support to older and younger adults with; learning disabilities, autism, and mental health. They provide personal care to people living in their own homes. Not everyone who can use the service receives personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of the inspection three people were receiving personal care.
People’s experience of using this service and what we found
People were supported by staff who knew them well, had adequate training and were recruited safely.
Care plans and risk assessments were detailed and included the person’s holistic needs. People’s likes/dislikes, routines and history was documented. People and significant others were involved in the care planning process.
Staff were supported by managers who were open and transparent. Staff felt supported and told us they could give feedback or suggestions to the registered manager and their views would be listened to.
People were supported with dignity and respect and were encouraged to be as independent as possible.
Medicines were managed and administered safely. Staff supported people to make and attend health appointments. The staff team worked closely with external professionals to ensure people’s health needs were met.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Systems and processes were in place to ensure oversight of the service and to ensure person centred care was delivered.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
Right support:
• Staff maximise people’s choice, control and independence. The service was working to the transforming care programme.
Right care:
• Care is person-centred and promotes people’s dignity, privacy and human rights
Right culture:
• Ethos, values, attitudes and behaviours of managers and care staff ensure people using the service can lead confident, inclusive and empowered lives
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 30 May 2019 and this is the first inspection.
Why we inspected
This was a planned inspection based on the registration date.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.