We carried out a review of the data available to us about Yourlife (Hunstanton) on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Yourlife (Hunstanton), you can give feedback on this service.
Yourlife (Hunstanton) operates an assisted living scheme in a purpose-built private development called Eastland Grange. This service is a domiciliary agency. It provides personal care to people living in their own flats. The development consists of 55 flats privately owned and occupied by older people who also share some communal areas and facilities, such as dining areas, lounges and gardens.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
People told us they felt safe at this service. Staff understood the action to take if they suspected harm or abuse. Staff felt clear in their job roles and had the necessary skills and training to support people safely.
People were assessed and care plans developed with their preferences and background captured, these documents were then reviewed alongside the person and their relatives where appropriate. People were supported in a manner of their choosing and at a time they requested.
The estates manager gave clear direction to the staff team and had a positive influence on the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 02 September 2019 and this is the first inspection.
Why we inspected
This was a planned inspection based on the date the service registered with us.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.