About the service Abbeyfield House is a residential care home providing accommodation and personal care for up to seven people under the age of 65 who may have a learning disability or autism. The home accommodates up to six people over two floors in the main house, and one person in a separate cottage on the same site. At the time of our inspection there were four people living at the home.
People’s experience of using this service and what we found
People were assessed so any potential risks were identified and steps taken to keep them safe. Systems in place safeguarded people from abuse and incidents were reviewed to ensure lessons were learned. People were protected from harm through infection control measures and the safe management of medicines.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were supported to access healthcare services which had resulted in people experiencing healthier lives. The environment had been adapted and redecorated in consultation with people to meet their needs.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
Right support:
• Model of care and setting maximises people’s choice, control and
independence
Right care:
• Care is person-centred and promotes people’s dignity, privacy and human
rights
Right culture:
• Ethos, values, attitudes and behaviours of leaders and care staff ensure people
using services lead confident, inclusive and empowered lives
This service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture. Observations and records showed that people experienced choice and control over their support and care planning was person centred. The culture of the service promoted people’s independence and this was evident in the positive outcomes people had experienced. People were supported to express their views and were treated with dignity and respect.
People’s individual communication needs were considered to support them to be involved in their care. People chose how they spent their time and plans were in place to widen opportunities for people as restrictions eased in the community.
Systems and processes in place promoted a positive culture in the home. Practices at the service were audited to monitor quality of the care people received and areas of improvement were identified. There was good communication with other agencies to ensure people’s needs were met.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 15 April 2019 and this is the first inspection.
Why we inspected
This was a planned inspection as the service had not previously received a rating.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.