Updated 18 August 2022
Lakeside Healthcare at Bourne (also known as Hereward Group Practice) is located in the town of Bourne, Lincolnshire at:
Exeter Street
Bourne
Lincolnshire
PE10 9XR
Lakeside Healthcare at Bourne (www.herewardgp.co.uk) provides primary medical services to approximately 12,000 patients.
Hereward Group Practice is a two storey building situated in Bourne, Lincolnshire. It has car-parking facilities with spaces for patients with a disability. The practice has automatic doors at the entrance. Toilet facilities are available which includes disabled access. The practice provides dispensary services to 2.5% of those patients on the practice list who live more than one mile (1.6km) from their nearest pharmacy. The practice also provides a delivery service and has four medicine collection points where patients can collect their medicines.
The practice team consists of five GP partners (one female and four male), three salaried female GPs, and two GP registrar’s. The practice employed three practice nurses, one advanced nurse practitioner and nurse lead, two nurse practitioners working with six health care assistants.
The dispensary team consisted of a dispensary manager and three dispensers along with two clinical pharmacists.
The clinical teams worked alongside a practice manager, two assistant practice managers and a team of administration and reception staff.
The provider is registered with CQC to deliver the Regulated Activities, diagnostic and screening procedures, family planning, maternity and midwifery services, treatment of disease, disorder or injury and surgical procedures.
The practice is situated within the NHS Lincolnshire Clinical Commissioning Group (CCG), who will be known as the NHS Lincolnshire Integrated Care Board from 1st July 2022 and delivers General Medical Services (GMS) to a patient population of approximately 12,000 patients. The NHS Lincolnshire Integrated Care Board is responsible for commissioning services from the practice. An Integrated Care Board (ICB) is a statutory organisation bringing the NHS together locally to improve population health and establish shared strategic priorities within the NHS.
The practice is one of eight locations of Lakeside Healthcare Partnership, a partnership of GPs and others which provides primary medical services to approximately 170,000 patients across Northamptonshire, Lincolnshire and Cambridgeshire. The organisation’s central support function is situated in Corby, Northamptonshire.
The practice is part of Four Counties Primary Care Network with another of the provider’s CQC registered locations at Lakeside Healthcare at Stamford.
Lakeside Healthcare at Bourne is a training practice for fully qualified doctors (registrars) who wish to pursue a career in general practice. These doctors work at the practice for up to one year and help to foster a learning environment.
Information published by the government report deprivation within the practice population group as ten on a scale of 1 to 10. Level one represents the highest levels of deprivation and level 10 the lowest.
The National General Practice Profile states that 97.7% of registered patients are white with approximately 0.9% Asian, and 1.4% other non-white ethnic groups.
Due to the enhanced infection prevention and control measures put in place since the pandemic and in line with the national guidance, most GP appointments are currently telephone consultations. If the GP or ANP needs to see a patient face-to-face then the patient is offered a choice of appointments. Other consultation methods such as video calls and advice via email are offered.
The practice is open between 8am and 6.30pm Monday to Friday. A range of GP appointments are available from 8.40am to 5.40pm Monday to Friday. Nurse Appointments from 8.40am to 6pm Monday to Friday and Health Care Assistant from 8am to 4.30pm Monday to Friday.
Extended hours appointments are offered on a Monday evening till 8pm and Saturday morning from 8am to 12.30.
Extended access is also provided locally in Stamford, Bourne and Market Deeping where late evening and weekend appointments are available.
Lakeside Healthcare at Bourne had opted out of providing out-of-hours services (OOH) to their own patients. The OOH service is provided by Lincolnshire Community Health Services NHS Trust.