The Care Quality Commission
  • Services in your home
  • Homecare service

Archived: Care Support MK Ltd

8 Hanmer Road, Simpson, Milton Keynes, Buckinghamshire, MK6 3AY 07765 224191

Provided and run by:
Care Support MK Ltd

Important: This service was previously registered at a different address - see old profile
Important: This service is now registered at a different address - see new profile

All Inspections

16 December 2013

During a routine inspection

When we inspected, this small family run agency supported six adults living in their own homes. With their prior agreement we met with people in their own homes and asked them about their experience of using this agency's domiciliary support services.

All the people we met and spoke with were able to tell us they were very happy with the standard of care and support provided by their support workers. One person commented, 'I like to be asked if I am happy.' They said this made them feel they were being listened to.

We found that people were provided with all the practical assistance and encouragement they needed to live independently in their own home and engage with the community. We saw from records and from talking with staff that people had been enabled to make informed choices about their lifestyle. We also found that people's preferences for the way they wanted their support to be provided had been taken into account and acted upon.

We found this small agency to be appropriately managed and we saw that people received reliable, safe and effective care that enabled them to live independently at home.