About the service Edendale House is a supported living service providing personal care to people living in their own homes. The service supports people who have a learning disability and/or mental health needs. At the time of our inspection the service supported five people with personal care. People lived in their own flats or bungalow. These were in keeping with neighbouring properties and had access to local amenities and transport.
People's experience of using this service and what we found
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
This service was able to demonstrate how they were meeting the underpinning principles of Right Support, Right Care, Right Culture. For instance, people led meaningful lives that included control, choice, and independence. Support was person-centred support, appropriate and inclusive.
People were safeguarded from the risk of abuse. Staff liaised openly and proactively with external safeguarding professionals.
People's support focused on them having opportunities to gain new skills and become more independent.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People told us staff were kind, caring and interested in them. People were involved and listened to in the care planning and review process; their preferences informed care plans and communication strategies.
There was a positive culture amongst the staff at the service. People were valued as individuals and encouraged to play a part in how the service was run.
There were comprehensive systems in place to assess, monitor and improve the quality of care being provided.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 29 April 2019 and this is the first inspection.
Why we inspected
This was a planned inspection based on our approach to inspecting newly registered services.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our reinspection programme. If we receive any concerning information we may inspect sooner.