- Dentist
Atlantic Dental Practice - Croxteth
Report from 8 November 2024 assessment
Contents
Judgements
Our view of the service
We carried out this announced, on-site assessment on 27 November 2024. We found the practice had met all regulations. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. Overall, the practice had systems to manage risks. Improvements should be made in relation to the management of Legionella. Atlantic Dental Practice - Croxteth is part of Smart Dental Care a dental group provider. The practice is in Liverpool in Merseyside and provides NHS and private dental care and treatment for adults and children. There was step free access to the practice and car parking spaces, including dedicated parking for disabled people, were available near the practice. The practice had 8 treatment rooms, 6 of which were currently in use. During the assessment we spoke with 3 dentists, the practice lead/head nurse, 1 receptionist and the practice manager. The group’s compliance manager and operations manager were also at the assessment.
People's experience of this service
Two weeks before our on-site assessment, we asked the practice to encourage patients to share their views of the service with us. We did not receive any patient feedback. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.