We carried out a review of the data available to us about The Bungalow Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about The Bungalow Care Home, you can give feedback on this service.
We found the following examples of good practice.
The registered manager had effective systems in place to ensure healthcare professionals were double vaccinated before they were allowed into the home.
People were supported to see their friends and relatives and were protected from the risk of infection.
The home was clean and hygienic.
We found the following examples of good practice.
¿ A recent outbreak of COVID- 19 at the service had been managed well and the plans in place to support people had been utilised safely. There were measures in place to reduce staff movement around the service. Staff who tested positive or had displayed symptoms of COVID- 19 had shielded in line with the government guidance and were symptom free before returning to work.
¿ Information and guidance on COVID- 19 restrictions and infection control measures in place was available and visible for staff, people and visitors. Visitors were required to have their temperature taken and wear Personal Protective Equipment (PPE) before entering the service following the provider’s infection prevention and control procedures.
¿ The registered manager had a clear communication programme in place for people, staff and relatives to keep them updated with issues related to COVID- 19.
¿ There were sufficient PPE supplies in place to ensure safe infection prevention and control practices were undertaken. Infection control policies had been amended to reflect current national guidance.
¿There was an enhanced cleaning programme in place and the service was visibly clean and well maintained.
¿ The registered manager had ensured staff were skilled in infection prevention and control (IPC). This included providing them with information and observation of practice on how to put on and remove PPE.
¿ There was a testing programme in place for staff and people living in the service. This was to ensure if any staff or people who had contracted COVID- 19 were identified in a timely way.
¿ Staff promoted and practised safe social distancing throughout the home as far as is reasonably practical. Clear systems were in place to shield and isolate people should outbreaks occur.
¿ People were supported to keep in touch with their relatives via telephone calls or video links. Since the outbreak there had been no visiting to the service. However the registered manager and provider were regularly reviewing this to ensure they supported people and relatives well-being and continue to keep people safe.
¿ People admitted to the service were supported in line with government guidance on managing new admissions during the COVID- 19 pandemic.
The Bungalow Retirement home is a residential care home providing personal and nursing care to 28 people aged 65 and over at the time of the inspection. The service can support up to 28 people and is a single storey adapted building.
People’s experience of using this service and what we found
There were enough staff to meet people’s needs and the registered manager was able to be flexible with staffing levels if people’s needs increased. Staff received ongoing training and support which enabled them to provide safe care to people.
People were supported to access healthcare when needed. Medicines were managed safely and people were supported by staff to be happy and settled and rely less on the use of medicines to manage their distressed reactions. People were supported to eat and drink safely and to maintain a healthy weight.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The environment was supportive of people’s needs giving them a choice of communal areas. It was clean and staff knew how to prevent the risk of cross infection.
Care plans reflected people’s needs and identified the risks to people and how they should be safely managed. People were supported to maintain their social contacts and to participate in activities. The registered manager understood how pets supported people’s wellbeing.
The service was well-led and the manager had audits in place to monitor the quality of care provided. In addition, they collected their views of people living at the home and their relatives to identify areas for improvement.
Rating at last inspection
The last rating for this service was Good (published 03 February 2017). The service was sold and the new provider registered with us on 11 November 2019. This is the first inspection under the new provider.
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.