Background to this inspection
Updated
13 January 2023
The registered provider for the service is Aupres Medical LLP. The provider is registered to carry out the regulated activity of diagnostic and screening procedures, family planning, maternity and midwifery services and treatment of disease disorder or injury at:
Aupres Medical LLP
1 Harley Street
London
W1G9QD.
The service Aupres Medical LLP provided cardiac treatment for patients over the age of 18 years. The service specialised in external counter pulsation therapy, (a non-invasive treatment for the heart). At the time of the inspection the provider did not carry out the regulated activities family planning and maternity ad midwifery at this location.
The staff team consists of consultant cardiologist, a clinic nurse and an external counter pulsation therapist. They were supported by the registered manager and a business manager.
The service’s telephone line is open from 9am to 5pm Monday to Friday, and all appointments are made at the patient’s convenience.
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How we inspected this service.
The methods that were used were interviewing staff and review of documents.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?
These questions therefore formed the framework for the areas we looked at during the inspection
Updated
13 January 2023
We carried out an announced inspection of Aupres Medical LLT on the 9 March 2022 when the service was rated good overall and for all key questions, except for well-led which was rated as requires improvement. We issued a breach of Regulation 17 (Good Governance) of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
The full report of the previous inspection can be found by selecting all reports linked for Aupres Medical LLT on our website www.cqc.org.uk.
The provider was registered for the regulated activity of diagnostic and screening, family planning, maternity and midwifery and treatment of disease, disorder and injury at Aupres Medical LLP. At the time of our inspection the service was not carrying out the regulated activities of family planning and maternity and midwifery at this location.
The service, Aupres Medical LLP, provided cardiac treatment for patients over the age of 18 years. The service specialised in external counter pulsation therapy, (a non-invasive treatment for the heart). The provider also provided the cardiology care to patients referred by a fellow independent psychiatry service regarding the use of thyroxine medication to treat bi-polar disorder. However, this aspect of the service was outside the scope of our registration as we do not inspect and rate research projects.
The clinical lead for the service was the CQC registered manager. A registered manager is a person who is registered with the CQC to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
We carried out a focused inspection on the 12 December 2022, to review the improvements made by the service in response to the breach of regulation.
The previous rating of overall good is continued.
We have rated the service Good for providing a well led service.
Our key findings were:
- The provider had improved both the governance of the service and the management of risks, for example: -
- They had improved their recruitment and training procedures.
- They had improved the access to emergency equipment and put a risk assessment in place to demonstrate what emergency medicines were required at the service.
The areas where the provider should make improvements are:
- Take action to update all staff training regularly.
Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA
Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services