Updated 1 March 2022
We undertook a desk-based follow up focused inspection of Bearcross Dental Practice on 18 February 2022.
This inspection was carried out to review, in detail, the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was carried out by a Care Quality Commission, (CQC), inspector.
At our inspection on 17 January 2022 we found the registered provider was not providing well-led care and was in breach of Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Bearcross Dental Practice on our website www.cqc.org.uk.
As part of this inspection we asked:
- Is it well-led?
When one or more of the five questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 17 January 2022.
Background
Bearcross Dental Practice is in Bournemouth and provides NHS and private dental care and treatment for adults and children.
There is step free access to the practice (via a ramp) for people who use wheelchairs and those with pushchairs. Car parking spaces, including dedicated parking for disabled people, are available near the practice.
The dental team includes four dentists, two dental nurses, two trainee dental nurses, two dental hygienists, two receptionists and a practice manager.
The practice has three treatment rooms.
The practice is open:
- Monday 8am to 5.30pm
- Tuesday 8am to 5.30pm
- Wednesday 8am to 5.30pm
- Thursday 8am to 5.30pm
- Friday 8am to 1.00pm
The practice closes for lunch each day.
Our key findings were:
- The provider had quality assurance processes to encourage learning and continuous improvement.
These improvements showed the provider had taken action to improve the quality of services for patients and comply with the regulations when we carried out a follow-up focused inspection on 18 February 2022.