We carried out a review of the data available to us about Wetherby Manor on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Wetherby Manor, you can give feedback on this service.
Wetherby Manor is a nursing home providing accommodation, nursing and personal care to up to 75 people over three floors, each of which has separate adapted facilities. The home provides support to older people and people living with dementia. At the time of our inspection there were 62 people living at Wetherby Manor.
People's experience of using this service and what we found
People felt safe with the care they received, and staff were knowledgeable about when to report concerns to safeguard people. Risk assessments identified people's individual support needs, and professionals were referred to when required.
Staff were recruited in a safe way. Sufficient numbers of staff with the right skills were deployed to meet people's needs.
Systems were in place to ensure medicines were received, store and administered in a safe way. Staff received appropriate training to ensure they had the skills to meet people's needs. Staff knew and understood people's support needs well.
Infection control systems were followed. People were protected against the risks of transmission of COVID-19.
People were provided with a choice of nutritious home cooked meals. Staff monitored the food and fluid intake of people at risk of malnutrition and / or dehydration and timely action was taken in response to any concerns identified.
People were supported to have maximum choice and control over their lives and staff supported them in the least restrictive way possible and in their best interests. The policies and systems in the service supported this practice.
People were asked for their consent before care and support was provided and staff understood the principles of the Mental Capacity Act 2005. Systems to assess and record people's capacity to make informed decisions about their care and treatment were in place.
People had access to healthcare services as and when required. People commented the staff were kind and caring and they had positive relationships with all the staff. Staff maintained people's privacy and dignity and encouraged people to be as independent as possible. Staff worked in a flexible way to meet people's support needs in a person-centred way.
People were involved in developing their care plans and were given choices. People knew how to make a complaint and felt confident any concerns or complaints would be listened to and appropriate action taken by the management.
People and staff all commented they had confidence in the registered manager and the management team.
People and staff were asked for their feedback and this was acted on to continually improve the service provision.
Rating at last inspection
The last rating for the service under the previous provider was good, published on 19 January 2019.
Why we inspected
This service was registered with us on 22 July 2019 and this is the first inspection.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.