We carried out a review of the data available to us about G S Social Care Solutions Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about G S Social Care Solutions Ltd, you can give feedback on this service.
adults and children living in her own homes. The range of people’s needs included, learning disabilities, autism, physical disabilities and older people living with a dementia. At the time of the inspection 86 people were using the service, with 50 people receiving personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. However, where they do offer other services, we also consider any wider social care provided.
People's experience of using this service and what we found
People and their relatives told us they felt safe with the service. Staff had received training on safeguarding children and adults at risk. Staff were aware of the signs and indicators of abuse, they knew what to do if they had any concerns. Recruitment practices made sure checks were carried out before staff started work. There were enough suitable staff available to provide safe care and support; staffing arrangements were kept under review. Staff followed processes to manage people's medicines safely. Health and safety was monitored and risks to people's individual well-being were being assessed and managed.
Processes were in place to find out about people's backgrounds, their needs, abilities and choices before they used the service. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The provider ensured staff had access to ongoing training, development and supervision.
Staff encouraged people to lead healthy lifestyles. They were supported as appropriate with their healthcare needs and medical appointments. People were given support as necessary with meals and drinks, healthy eating was monitored and promoted.
People made positive comments about the staff and managers. One person told us, “I’m happy with everyone from GS Social Solutions.” Staff knew people well and were respectful of their choices and lifestyles. People's privacy and dignity was respected. People were enabled to be independent and develop their life skills.
People received personalised care and support. They were supported as appropriate, to engage in community-based activities, learn skills and achieve goals. People had contact with families, friends and acquaintances. The provider had processes in place to support people with making complaints.
Management and leadership arrangements supported the effective day to day running of the service. People were treated as partners in managing their individual support. One relative said, “They are a good service and the quality of care is excellent.” The provider used a range of systems, to regularly monitor and improve the service. There were processes to consult with people about their experiences of the service and make any improvements.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 6 January 2017). Since this rating was awarded, the service has moved premises. We have used the previous rating to inform our planning and decisions about the rating at this inspection.
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our inspection programme. If we receive any concerning information we may inspect sooner.