Updated 6 July 2022
We undertook a follow up focused inspection of Kinnersley House Dental practice on 16 June 2022. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector.
We undertook a focused inspection of Kinnersley House dental practice on 28 September 2021 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Kinnersley House dental practice on our website www.cqc.org.uk.
When one or more of the five questions are not met we require the service to make improvements and send us an action plan (requirement notice only). We then inspect again after a reasonable interval, focusing on the area where improvement was required.
As part of this inspection we asked:
• Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
Background
Kinnersley House is in Needham Market, Suffolk and provides NHS and private dental care and treatment for adults and children.
Due to the age and limits of the building the practice is unable to provide access for people who use wheelchairs. Car parking spaces, including dedicated parking for people with disabilities, are available in car parks near the practice.
The practice has made reasonable adjustments to support patients with additional needs.
The dental team includes four dentists, one orthodontist, five dental nurses, two dental hygiene therapists, one orthodontic therapist, the practice manager, one receptionist and a cleaner. The practice has four treatment rooms.
During the inspection we spoke with one dental nurse and the practice manager. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday to Friday 9am to 5pm.